RETURNS

ONLINE RETURNS
We hope you are happy with your Calitaa & Co Online purchase. However if you are not, we are more than happy to refund any item (excluding sale items or earrings) within a 14 day period of you receiving your order.
PLEASE NOTE: Returns after this time will not be accepted. 
The item/s must unworn/unused and in the original packaging. 
We will not issue refunds on an item/s that show signs of being worn, misuse or are not in the original packaging.
PLEASE NOTE: We advise that when trying on items of clothing/jewellery we ask that no cigarette smoke, creams, fake tan or perfume come into contact with the item/s.
PLEASE NOTE: Sale items & earrings are non refundable. 
The return of the item/s is your responsibility so we advise you use Royal Mail signed for service.
Please ensure you obtain your proof of posting as we cannot be responsible for item/s lost in transit.
PLEASE NOTE: We do not pay the return postage. To advise us of a return please complete the form below. When you have your item/s ready for dispatch, please complete the Calitaa & Co Compliment Slip which will be inside your parcel. The Compliment Slip must be sent back with your item/s to ensure a smooth & speedy refund transaction.
IN-STORE RETURNS
In store returns are 7 days from date of purchase.
CHRISTMAS IN-STORE RETURNS
No refunds will be given on Christmas returns.